VALID ENERGY-AND-UTILITIES-CLOUD FREE BRAINDUMPS | ENERGY-AND-UTILITIES-CLOUD 100% FREE LAB QUESTIONS

Valid Energy-and-Utilities-Cloud Free Braindumps | Energy-and-Utilities-Cloud 100% Free Lab Questions

Valid Energy-and-Utilities-Cloud Free Braindumps | Energy-and-Utilities-Cloud 100% Free Lab Questions

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Energy-and-Utilities-Cloud Lab Questions, Exam Energy-and-Utilities-Cloud Registration

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Salesforce Energy and Utilities Cloud Accredited Professional Exam Sample Questions (Q17-Q22):

NEW QUESTION # 17
An energy company runs utility-specific processes in the backend customer information system (CIS) and billing systems with minimal visibility to service agents. The company embarks on a multi-year digital transformation initiative to provide a Customer 360 view to its service agents.
What two licenses should be recommended and mapped in the future state architecture to align with the business vision?

  • A. Configure Prince Quote (CPQ)
  • B. Energy and utility Base
  • C. Contract Lifecycle Management (CLM)
  • D. Service Cloud

Answer: B,D

Explanation:
For an energy company embarking on a digital transformation initiative to provide a 360-degree customer view to service agents, the recommended licenses are: A.Service Cloud: Essential for enabling service agents to manage customer interactions and service requests efficiently, providing tools for case management, customer service analytics, and more. D.Energy and Utilities Base: Specifically tailored to the energy and utilities sector, this license provides access to industry-specific data models, workflows, and functionality designed to manage the complex needs of energy providers. Together, these licenses ensure that service agents have access to comprehensive customer information and the specialized tools needed to support the unique requirements of the energy and utilities sector.References= Salesforce Energy and Utilities Cloud documentation and Service Cloud resources detail the functionalities and benefits of these licenses, highlighting their role in supporting customer service and industry-specific processes:https://www.salesforce.com/products/service-cloud/overview/,https://www.salesforce.com/products/in


NEW QUESTION # 18
An energy company offers multiple products to its industrial and commercial customers. They need to create a quote for a customer for multiple sites.
How would a consultant meet this business requirement?

  • A. Create an opportunity, add products to it. then submit it tothe MultiAppHandler class
  • B. Create a multi-site quote, add members to the quote, and add products for each site
  • C. Create a Master quote, create group(s). add the quote group members, add products, and apply to the group.
  • D. Create quotes for each individual site and add products, then run multi-site batch jobs.

Answer: C

Explanation:
For a consultant to meet the business requirement of creating a quote for a customer with multiple sites, the most efficient approach within Salesforce Energy and Utilities Cloud is to create a Master quote and then organize the products and services by site using groups within the quote. This method allows the consultant to manage the complexities of multi-site quotes systematically, ensuring that each site's specific needs are addressed within a single, overarching quote structure, thereby streamlining the quoting process for complex customer scenarios.References= Salesforce documentation on CPQ and quoting best practices outlines the process of creating Master quotes and utilizing groups to manage complex quoting scenarios, such as quotes for customers with multiple sites:https://help.salesforce.com/articleView?id=cpq_quotes.htm&type=5


NEW QUESTION # 19
Which three features are included in the Energy and Utilities Cloud Console?

  • A. Customer Story
  • B. Configuration options with significant coding
  • C. Rate Comparison
  • D. Multiple tabs, such as Overview.Biling. and Usage
  • E. Customer 360 view

Answer: C,D,E

Explanation:
The Energy and Utilities Cloud Console is designed to provide a comprehensive, integrated view of customer data and utility-specific operations. Features like Multiple tabs, including Overview, Billing, and Usage, enable users to access various aspects of customer information and service details from a single interface. The Rate Comparison feature allows for the comparison of different energy rates directly within the console, facilitating better customer service and engagement. The Customer 360 view offers a holistic overview of the customer's interactions, services, and preferences, providing valuable insights that drive personalized customer interactions and improved service delivery.
References= Salesforce Energy and Utilities Cloud documentation highlights these features as part of the console's capabilities, emphasizing the enhancement of user experience and operational efficiency through integrated views and functionalities.


NEW QUESTION # 20
Having completed discovery and solution design, and as the project team moves into the implementation phase, what should be the first step in the build process?

  • A. Start evaluating productsand offerings from as many third-party suppliers as possible.
  • B. Immediately start building the solution in their favorite technology.
  • C. Select the Energy and Utilities Cloud applications that best meet the company's needs
  • D. install Salesforce Service Cloud and start building custom objects and APEX classes.

Answer: C

Explanation:
As the project team transitions from the discovery and solution design phase to implementation, the first step in the build process should be selecting the Energy and Utilities Cloud applications that best align with the company's specific needs. This step ensures that the foundation of the project is based on applications that directly address the identified business requirements and goals, enabling a more targeted and effective implementation strategy. Starting with a clear selection of the appropriate Energy and Utilities Cloud applications allows for focused development efforts and maximizes the efficiency of the project team.References= Salesforce Energy and Utilities Cloud documentation outlines the importance of selecting the right applications as a critical initial step in the implementation process. This approach is supported by best practices in project management and implementation strategies for Salesforce solutions:https://www.salesforce.com/products/industries/energy-and-utilities/overview/


NEW QUESTION # 21
An energy company needs to migrate its legacy data to Energy and Utilities Cloud. What's the recommended first step to ensure a proper migration process?

  • A. Clean, transform, and format the source data to meet the requirements of the Energy and Utilities Cloud Data Model
  • B. Assess the data m the legacy system to determine what needs to be migrated and what can be left behind
  • C. Establish a testing and validation process to ensure that the data is accurate and complete
  • D. Migrate the data using one of the available tools, such as the Salesforce Data Loaderor third party data migrationtools.

Answer: B

Explanation:
Before embarking on a data migration project to Salesforce Energy and Utilities Cloud, it is crucial to assess the data within the legacy systems. This step involves analyzing the existing data to determine its relevance, accuracy, and completeness, deciding which data sets are essential for migration, and identifying any data that may be outdated or irrelevant and can thus be omitted from the migration process. This assessment ensures a focused and efficient migration process, reducing the risk of data clutter and ensuring that only valuable data is transferred to the new system.References= Salesforce provides comprehensive guidelines on best practices for data migration, including the importance of data assessment as the initial step in the migration process. These practices are documented in Salesforce's data migration resources:https://developer.salesforce.com/docs/atlas.en-us.dat.meta/dat/data_import_what_you_need_to_know.h


NEW QUESTION # 22
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